1. Introduction
Welcome to Nuvaa. These Terms and Conditions govern your use of our website (https://nuvaacollection.com) and the purchase of products from our online store. By accessing our website and placing an order, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
2. General Information
This website is operated by Nuvaa. Throughout the site, the terms “we”, “us”, and “our” refer to Nuvaa. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
3. Products, Availability & Print on Demand
Product Descriptions: We strive to ensure that all details, descriptions, and prices of our handbags and tote bags are accurate. However, errors may occur. We reserve the right to correct any errors or omissions and to change or update information at any time without prior notice.
Colors and Imagery: We have made every effort to display the colors and textures of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
Availability & Print on Demand: Please note that some products on our website are “Print on Demand” and are manufactured specifically for you upon placement of an order. The remaining products are held in inventory and are subject to availability. We endeavor to update the website stock levels accordingly. We reserve the right to discontinue any product at any time or limit quantities to any person, geographic region, or jurisdiction.
4. Pricing and Payment
Prices for our products are subject to change without notice.
We accept the following payment methods: [Credit Cards, Debit Cards, Net Banking, UPI, Wallets, etc.].
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
5. Orders and Acceptance
Once you place an order, you will receive an acknowledgment email confirming receipt of your order. This email is only an acknowledgement and does not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved and we have confirmed the dispatch of the goods.
6. Shipping and Delivery
Shipping costs and estimated delivery times are specified during the checkout process.
Note for Print on Demand: Products marked as Print on Demand may require additional processing time for manufacturing before shipping.
Nuvaa is not liable for any delays caused by the courier company or postal authorities. Risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. Our shipping policy is part of these Terms and Conditions. Please review our [Shipping Policy] to understand more.
7. Returns and Refunds
Our return policy is part of these Terms and Conditions. Please review our [Return & Refund Policy] to understand the conditions under which returns and exchanges are accepted. Generally, items must be unused, in the same condition that you received them, and in the original packaging. Note that specific restrictions may apply to custom “Print on Demand” items.
8. Intellectual Property
All content included on this site, such as text, graphics, logos (the Nuvaa logo), button icons, images, audio clips, and software, is the property of Nuvaa or its content suppliers and is protected by copyright and trademark laws. You may not use our intellectual property without express written permission.
9. Prohibited Uses
In addition to other prohibitions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to infringe upon or violate our intellectual property rights; (d) to submit false or misleading information; or (e) to transmit viruses or any other type of malicious code.
10. Limitation of Liability
Nuvaa shall not be liable for any direct, indirect, incidental, punitive, or consequential damages that result from the use of, or the inability to use, the service or any products procured using the service.
11. Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the High Court of Delhi.
12. Changes to Terms
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.
13. Contact Information
Questions about the Terms and Conditions should be sent to us at:
Email: support@nuvaacollection.com
Note: We will respond to emails within 24 hours during weekdays only, and during the weekend, or on festive holidays; expect a response within 36-48 hours.
