1. Introduction
At Nuvaa, we value the trust you place in us. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your data when you visit our website (https://nuvaacollection.com) or make a purchase.
2. Information We Collect
We collect various types of information to provide you with the best possible service:
Personal Information: When you make a purchase or attempt to make a purchase, we collect personal details, including your name, billing address, shipping address, email address, and phone number.
Payment Information: We do not store your credit card or debit card details on our servers. All payment transactions are processed through secure third-party payment gateways (e.g., Razorpay, Phonepe, Gokwik, etc.), which adhere to the highest security standards
Device and Browsing Information: When you visit the site, we automatically collect certain information about your device, including your IP address, web browser, time zone, and some of the cookies that are installed on your device.
3. How We Use Your Information
We use the collected information for the following purposes:
Order Fulfillment: To process and ship your orders (including sharing necessary details with our logistics partners).
Print on Demand Processing: For products marked as “Print on Demand,” we share relevant order details (such as design specifications and shipping address) with our manufacturing partners to create and dispatch your custom item.
Communication: To send you order confirmations, shipping updates, and customer support responses.
Marketing: With your permission, we may send you emails about our new collections, luxury handbags, tote bags, and exclusive offers. You can opt out at any time.
Improvement: To screen for potential risk or fraud and to improve and optimize our website (for example, by generating analytics about how our customers browse and interact with the site).
4. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share your data with trusted third parties to help us conduct our business:
Service Providers: We share data with third parties who assist us with payment processing, shipping (logistics companies), and website hosting.
Print on Demand Partners: As noted above, specific order data is shared with manufacturers to produce your item.
Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, or if you violate our Terms of Service.
5. Cookies
Our website uses “cookies” to enhance your experience. Cookies are small data files placed on your device/computer. We use them to remember your cart items, understand your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of our site.
6. Data Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website uses SSL (Secure Socket Layer) encryption technology to protect your data during transmission.
7. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices of other sites. We encourage you to read their privacy statements when you leave our website.
8. Age Consent
By using this site, you represent that you are at least the age of majority in your state or province of residence. We do not knowingly collect personal information from children.
9. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes regarding this policy shall be subject to the exclusive jurisdiction of the High Court of Delhi.
10. Changes to This Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.
11. Contact Us
In accordance with the Information Technology Act, 2000 and rules made there under, if you have any questions, concerns, or grievances regarding your privacy, please contact:
Email: support@nuvaacollection.com
